Shipping & Returns

Shipping information:

Please allow 7 days for delivery within the UK, 14 days worldwide.

Postage & packaging:

        UK:                        £2 per order

        Europe:                 £3 per order

        Rest of world:        £5 per order

 

Returns:

If for any reason you are unhappy with your purchase, if you receive a faulty item, or if there is a mistake with your order, please contact us on +44 (0) 1357 522 008 or info@taiko.co.uk, and we will endeavour to rectify the problem right away.

You may return new, unopened goods within 7 days of delivery for a full refund. Please contact us to arrange a return & refund. We'll pay the cost of return delivery if your return is due to our own error. Otherwise, we'll deduct the cost of return delivery from the amount of your refund. Refunds will be processed within 14 days of receipt of returned goods.